Our initial priorities & goals are to provide Security.
Coinbed.com is an information service that provides you with the tools and information you need to compare a wide range of products, providers and services. We take your privacy seriously and we have published this policy to show we manage the personal information you provide to us when using our services.
In order to provide you with information, tools and other services we may collect and retain “Personal Information” that may identify you or contribute to identifying you. “Personal Information” can include information such as your name, email address, your photo, contact details and, in some cases, general financial information. We will not collect your personal information unless it’s necessary to provide the information, advice or service you’ve requested and, where possible, you’ll be able to use our services anonymously.
We will generally only collect your personal information from you or from someone you’ve authorised to provide it to us. We will also only collect information by lawful and fair means and not in an unreasonably intrusive way.
When you use our service (or while you’re accessing our services) we may collect personal information about you. Because we take your privacy seriously we will take reasonable steps to ensure that you are aware of:
We provide general advice and comparative information about a range of financial and credit products and can help you connect with businesses that provide relevant products and services. We are often required to collect some personal information to provide some services and, if you choose not to provide this information, then there is a chance that the information or advice you receive may not be suitable.
We prefer to collect personal information about an individual only from that individual but when you use our services you may provide us with personal information about someone else. We won’t ask you for personal information about someone else unless it’s needed to provide you with the service, advice or information you’ve requested but if you provide us with information about another person, you need to ensure that you are authorised to disclose that information to us. It’s your responsibility to ensure that they understand how we will collect, use or disclose the information you provide. You need to take reasonable steps to make them understand that we will not take any additional steps to confirm their understanding of these issues.
When you use the Services, we may send one or more Cookies (which are small text files containing a string of alphanumeric characters) to your computer or mobile device. We may use both Session Cookies and Persistent Cookies. A Session Cookie disappears after you close your browser. A Persistent Cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. Persistent Cookies can be removed by accessing your Browser settings. If you delete, or choose not to accept, Cookies from the Services, you may not be able to utilise the features of our Site.
We want you to understand that when you visit our website, use our services or open our content we may automatically collect and retain information from your mobile device, browser or computer. The information we collect in this manner is generally anonymous technical or activity data that helps us improve and develop our Site. This may include your
When you make use of the website on a mobile device, we may also automatically collect the physical location of your device.
We do not allow children under 16 years of age to become registered users nor will we knowingly collect or maintain information from them. If you identify or suspect that we have acted contrary to this policy, please alert us at firstname.lastname@example.org and ask for that information to either be deleted or secured.
We collect personal information from you to provide you with services, advice and information including:
By using our services, you consent to us collecting, holding and using your personal information in this way.
We may also access, hold and use combined information about the people that use our services. Aggregated information won’t identify you or any other individual but simply provides us with non-personally identifiable data that will be used to improve our services, understand our users’ needs and develop tailored content. Although you would have provided us with the information gathered for these purposes, it won’t identify you or enable you to be personally identified.
The information you provide to us – both personal and general information – is held on our servers in United Kingdom and access to these servers is restricted. If you choose to access the Site from outside United Kingdom, please understand that you will be transferring your information to United Kingdom for storage and processing. The information we collect is stored into our website by you, imported on your instruction and transmitted across the internet to our servers. By using our service, you are consenting to this procedure or process. The service providers who host our servers are not permitted to access your personal information except for the purposes of storing it. Although we will take reasonable steps to protect the information you provide to us, you should appreciate that the Internet itself is not secure and take care about the personal information that you transfer over the internet.
In a limited number of circumstances we may use third party providers to facilitate surveys or mail outs on our behalf. Should this occur, we will only do so where the Service Provider:
As a general principle, we won’t disclose your personal information without your permission unless:
Although we will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date, it is your responsibility to ensure that the information you provide to us is accurate, complete and current. You control the information you provide to us and you can correct or update any information you choose to provide to us. If you want us to correct our records simply tell us what needs to be changed and why.
We will only ask for the information we need to provide you with services, advice and information you request from us. Where we retain your information, it will only be information you provide to us and it will only be collected and used with your express permission.
Rest assured that we will, and do, take reasonable steps to protect the personal information we hold and prevent the misuse, loss or unauthorised use of the information we hold. We will also take reasonable steps to destroy or permanently de-identify personal information that we do not need or no longer need to retain. We have implemented safeguards to protect the integrity and security of your information but no security measures are perfect or impenetrable.
Although Coinbed maintains a regular plan of recovery in the event of the loss of data stored in relation to products and for the purposes of compliance with internal dispute resolution procedures, we do not routinely store individual personal data except with your express permission. Please be aware that when you engage with us via social media, in a forum or by email you may be providing us with some of your personal information such as names, addresses, phone numbers or email addresses. >This information, which may identify you, is generally not retained by us for our broader use.
We also cannot control the actions of other users or other third parties with whom you may choose to share your information.
This document sets out our approach to the management of personal information and we make this available to anyone who asks for it. If you need to know more, we are more than happy to explain to you what sort of personal information we hold, for what purposes, and how we collect, hold, use and disclose that information.
If we hold personal information about you, and in many cases we won’t, you can request access to the information we hold. We will not restrict your access to the information unless:
If we can’t provide you with access to the information because of one or more of these reasons (which we will confirm in writing) we will consider reasonable alternatives that may satisfy all parties. You’ll generally be able to access your personal information without cost but, if we think a charge is reasonable it will not be excessive and will not apply to lodging a request for access.
We only collect the information you provide to us so, to a great extent, when you use our services you can determine how you are identified.
Unless you choose to provide your personal information, or instruct us to do so, the personal information we hold will be secured on our servers and not be transferred elsewhere. There are some exceptions, but we won’t transfer personal information to a foreign country unless:
We will not transfer information contrary to this policy, without your consent or in a manner inconsistent with this policy.
We believe in openness, and we strive to ensure that we respect the privacy of those who use the exceptional services we provide. If you want to gain access to your information or you have questions about the privacy or use of this site, please contact us